Designer Studio and cross browser compatible applications built on the Pega Platform are accessible using Apple Safari.
Most configuration takes place in the Safari Preferences window. Use any of three ways to display this window:
Ctrl +,.Certain Pega Platform features require browser plug-ins. It is recommended that you log out of Pega Platform and restart your browser after installation is complete.
Depending on operating system and browser settings, users at workstations with internet access can download these plug-ins quickly upon first use. If you are not able to successfully download and install the following plug-ins, contact your system administrator.
Plug-in |
Instructions |
| Adobe Flash Player |
Adobe Flash Player (version 9 or higher) is required when using referencing rules, the Declarative Network display and other displays in your application. |
| Microsoft Silverlight |
Microsoft Silverlight is required when using the Word merge feature. |
| Adobe Reader |
If you want to integrate Adobe Reader with an accessible application, see PDN article Adding browser plug-ins to accessible applications. |
Pega Platform requires pop-up windows, so ensure that your browser has the pop-up blocker disabled. For browsers that allow exceptions, an alternative is to leave the pop-up blocker enabled but add the nodes hosting your Pega Platform application to the list of allowed sites.
You can use multiple tabs in your browser to connect to different Pega Platform systems or to have multiple connections to a single Pega Platform system using the same Operator ID.
You cannot use multiple tabs to connect to a single Pega Platform system with different Operator IDs. All browser sessions run in a single, common Windows process and share cookies.
To avoid other desktop applications from inadvertently displacing your Pega Platform session, use the following tips:
If your Pega Platform session is replaced by another application, use the Back icon to return to your work and continue. If you close the browser window, your Pega Platform session (and any unsaved work) will be lost.
NOTE: You cannot use Outlook Web Access in one tab and a Pega Platform session in another tab. Logging out of an Outlook Web Access server clears cookies for all tabs in the same window, ending your Pega Platform session. All uncommitted work is lost; log in again to start a new session.
The Pega Platform requires persistent cookies. Ensure your browser settings allow cookies. For browsers that allow exceptions, you can disable cookies but add the nodes hosting your Pega Platform application to the list of allowed sites.
The Designer Studio and cross browser compatible applications built on Pega Platform are accessible using Microsoft Internet Explorer.
If your Pega Platform server is identified by an IP address or by a domain-qualified name (such as myserver.mydomain.sub) in the browser's address line, you might be prompted before downloading a file. This can restrict your ability to use file attachments. To avoid this restriction, ensure that your browser has the Always prompt before downloading option disabled.
Pega Platform uses JavaScript. Applications might use VBScript in addition to JavaScript. Ensure your browser has JavaScript enabled.
Pega Platform uses HTTP 1.1 and marks pages as expired when appropriate. No exposed method is available that allows a user to instruct the browser to automatically clear the browser cache when the user refreshes a page. You can, however, manually clear the cache by reviewing your browser's history, browsing data or network settings.
The system responds best if your browser cache is enabled, because the cache can store images and other static files locally. Browser caching is not required.
Developers and users are most productive if they remember these tips: